Managed IT services are a way for your business to outsource its IT operations to a company like Revolution, known as a Managed Services Provider (MSP). This allows your business to focus on its core activities while the MSP handles the day-to-day IT operations.

Revolution provides a wide range of Managed IT Services including:

• Helpdesk support
• Proactive monitoring and maintenance of computers and servers
• Networking support
• Internet connections and Wi-Fi
• Assistance with Microsoft 365
• Expert IT advice
• IT asset procurement
• Cybersecurity
• Data backup
• Managed printing
• Website domains and hosting

When choosing a managed IT services partner, consider their expertise, the range of services they offer, their response time, and their understanding of your industry. Most of all ensure their services align with your budget and your business strategy!

Managed IT services offer numerous benefits such as reduced downtime, access to the latest technology, predictable costs, and the ability to focus on your core business rather than IT issues.

The cost of managed IT services can vary greatly depending on the specific needs of your business. It’s best to reach out to us directly for a customised quote that fits your business requirements and budget.

Revolution headquarters is in Penrose, Auckland. We mainly service clients across the greater Auckland region, although we have several nationwide clients and have technical support in all the main centres.

When you need support, our team of IT professionals is just a call or email away. We resolve issues quickly and efficiently to minimise any disruption to your business. If the problem requires us to come onsite, we will arrange a suitable time for a technician to visit.

With co-managed IT, your existing IT team can focus on strategic projects and initiatives, while we handle the day-to-day IT operations. This can lead to increased productivity and efficiency.

Not at all! Managed IT services can benefit businesses of all sizes. We offer scalable solutions that can grow with your business. Consider this… if a large company with 100 staff has a single laptop fail, that won’t affect operations too much. Now consider the same thing happening to a company of 4 people. That’s 25% of your company offline unnecessarily while you chase down a solution alone. A partner like Revolution takes this hassle away and leaves you to focus on growing your business.

You bet. Cybersecurity is a top priority for us. As a baseline, all our clients get robust security measures to protect their business from cyber threats. You can opt into an upgraded cybersecurity plan called Total Care Cyber which is detailed here: https://revolution.co.nz/it-services/cybersecurity/

Our three core IT support plans are:

Entry-level: Proactive Care

Proactive Care allows clients to benefit from computer care and maintenance, IT monitoring, and baseline cybersecurity. Technician support is on a pay-as-you-go basis at our discounted rate. Proactive Care is ideal for businesses that require managed I.T. support services but prefer to pay for technician support only when it is needed.

Most Popular: Total Care

Total Care delivers just that – total care and support of your IT and infrastructure for one fixed fee. In addition to the services in Proactive Care, Total Care includes Microsoft 365 management, backup monitoring, virtual CIO services, and a guaranteed helpdesk response time. Technician support for included items is all-inclusive in the fixed monthly fee.

Most Comprehensive: Total Care + Cyber

Total Care + Cyber is our all-inclusive Total Care plan plus our cybersecurity plan. Total Care Cyber delivers 24/7 monitoring and mitigation of cyber threats across all of your organisation’s IT infrastructure – not just your computers.