Privacy Policy

Teamyon Services Limited trading as Revolution IT (referred to as we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use or enquire about our services, or otherwise interact with us. By using our website or our services, you agree to the terms outlined in this Privacy Policy.

Information we collect

When we talk about personal information, we mean information about an identifiable individual which has been provided to, or collected by us either directly, or indirectly, through third parties.

We collect personal information that is reasonably necessary for or directly related to our functions and activities as a service provider. This may include the following types of personal information:

  • contact details including name, occupation, address, email address, and phone number;
  • information contained in or relating to any communications between us, system usage, answers you provide to questions we ask and other information in relation to your dealings with us;
  • usernames and passwords;
  • website use data;
  • information as otherwise permitted or required by law.

When and how we may collect your personal information

We collect personal information when you interact with us, including when we provide our services to you, or when you engage with us through our website, or social media. We may obtain personal information about you from third parties. Where required by the Privacy Act 2020, we will take reasonable steps to notify you that we have collected your information, the purpose of that collection, and any other matters required by law, unless an applicable exception applies. Certain personal information is collected automatically, such as through the use of cookies.

If you provide us with any personal information about a third party, you must have that third party’s consent to do so. By providing us any third-party information, you warrant that you have that third party’s permission to provide that information to us and that you have informed the third party that we will collect, use, disclose and hold their information in accordance with the terms of this Privacy Policy, as updated from time to time.

How we use your information

We may use your personal information for the following purposes:

  • to communicate with you regarding service requests, support requests, quotation requests, or any other enquiries you may have;
  • to assess and process employment applications;
  • to send information, updates, service notifications, security alerts, or reminders related to our services;
  • to provide our services to you, assist with the resolution of issues, provide you with information in respect of our services, generate invoices and other payment related documentation;
  • to assist with risk management, including for the purposes of obtaining insurance, managing risk, and/or obtaining legal advice;
  • for business record-keeping purposes as required by any applicable laws or internal business policies;
  • to send you newsletters or marketing materials (if you have consented to receive such communications);
  • to comply with our legal requirements.

How we protect your information

We take the security of your personal information seriously and will take reasonable steps to keep any personal information we hold about you secure. Please notify us immediately if you become aware of any breach of security.

Sharing your personal information

To provide you with our services, we may need to disclose your information to third parties including:

  • third party service providers (in New Zealand or overseas, as necessary) such as IT services, data analysis, e-mail and direct mail delivery services, courier companies, electronic data storage, transmission and management, payment and credit card processing, and other such services;
  • suppliers (in New Zealand or overseas, as necessary) of any of our products or services that you or your organisation have purchased;
  • professional advisers, including lawyers, insurers, financial institutions, accountants and auditors;
  • government and regulatory authorities, where we are required to disclose personal information by law.

We may also disclose information about you to anyone you authorise us to disclose that information to.

Some of the third parties we engage, may be located outside New Zealand. Where we disclose personal information overseas, we will do so in accordance with the requirements of the Privacy Act 2020.

Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights regarding your personal information

Under the Privacy Act 2020, in relation to your personal information, you have the right to request:

  • access to the personal information we hold about you;
  • correction of any inaccurate or incomplete personal information that we hold about you.

To exercise any of these rights, please contact us using the information provided below.

Cookies

We use cookies to improve your experience on our website and collect non-personal data such as site usage statistics. Cookies help us understand how visitors interact with our site, allowing us to enhance its functionality. You may choose to disable cookies in your browser settings, but this may affect your user experience.

Marketing communications

If you choose to subscribe to our newsletters or receive marketing communications, you will have the option to opt-out or unsubscribe at any time. Every marketing email we send will include a clear option for you to unsubscribe from future communications.

Third-party links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other sites and encourage you to review their privacy policies before providing any personal information.

Artificial Intelligence

We may use artificial intelligence (AI) tools including Microsoft Copilot, ChatGPT and Claude, to support our business operations and service delivery. We use commercial versions of these services that include data protection controls. When using these tools, we take reasonable measures to ensure that personal information processed through them is not used for AI model training and is protected by safeguards appropriate to our obligations under the Privacy Act 2020.

Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, or would like to make an access or correction request, please contact us at: helpdesk@rvn.co.nz

09 973 4770

PO Box 112-125, Penrose, Auckland.

Effective Date: August 2026