Remote Support
Remote IT Support Services
Remote IT Support allows a member of our support team to view your desktop and share control of your mouse and keyboard. The software is a safe plug-in that allows us to help resolve any issues, effectively and in real-time.
Once you are speaking with a member of our help desk team, download this remote support client to get started.
Why Opt for Remote IT Support Services?
- Specialised Support for Companies: Instead of relying on one in-house person, our remote IT support service gives you access to our network of experts, each with their own technical specialisation.
- Instant Issue Resolution: Rather than ringing up a consultant and having them walk you through a complicated process, our remote IT support team can access your screen and resolve the issue instantly and accurately.
- Variety of Technical Services: As an experienced remote IT support company, we offer troubleshooting, system maintenance, virus protection and more. We’ll help you create a customised solution based on what your business actually needs.
- Cost-Effectiveness and Efficiency: Because there’s no call-out fee or travel time, you’re only paying for the actual time spent resolving your issue.
Interested In Our Remote IT Managed Services?
If you’re a new client and have not yet made contact with us, fill out the form below and we’ll reply when the next technician is available.
If you are an existing Revolution client, please send your support request to helpdesk@rvn.co.nz, use the Client Portal, or call us on 09 973 4770.
Remote IT Support FAQs
