Our three core IT support plans are:

Entry-level: Proactive Care

Proactive Care allows clients to benefit from computer care and maintenance, IT monitoring, and baseline cybersecurity. Technician support is on a pay-as-you-go basis at our discounted rate. Proactive Care is ideal for businesses that require managed I.T. support services but prefer to pay for technician support only when it is needed.

 

Most Popular: Total Care

Total Care delivers just that – total care and support of your IT and infrastructure for one fixed fee. In addition to the services in Proactive Care, Total Care includes Microsoft 365 management, backup monitoring, virtual CIO services, and a guaranteed helpdesk response time. Technician support for included items is all-inclusive in the fixed monthly fee.

 

Most Comprehensive: Total Care + Cyber

Total Care + Cyber is our all-inclusive Total Care plan plus our cybersecurity plan. Total Care Cyber delivers 24/7 monitoring and mitigation of cyber threats across all of your organisation’s IT infrastructure – not just your computers.