Minimum Standards Required for IT Services

 

There are some Hardware and Software requirements that You need to have in place for Us to meet Our service obligations. We will update this list from time to time as certain technologies age and other technologies are released and tested by us.

 

Here is a list of the minimum standards required for Revolution to support your business IT:

  1. All servers with Microsoft Windows Operating Systems must run a currently supported version and have installed the latest Microsoft Service Packs and Critical Updates.
  2. All PCs, Notebooks, and Laptops with Microsoft Windows Operating Systems must be running a currently supported version and have all of the latest Microsoft Service Packs and Critical Updates installed.
  3. All installed Software must be Genuine, Licensed and Vendor-Supported.
  4. The IT environment must have a currently licensed, Vendor-Supported, Server-Based Antivirus Solution protecting all Servers, Desktops, Notebooks/Laptops, and Email.
  5. The IT environment must have a currently licensed, Vendor-Supported, Server-Based Backup Solution that is automatic (runs without direct human intervention), can be monitored, and sends notifications on job failures and successes.
  6. The IT environment must have a currently licensed, Vendor-Supported Hardware Firewall between the Internal Network and the internet.
  7. All Wireless data traffic in the environment must be securely encrypted.

 

If You do not have all of these Minimum Standards in place before Your Agreement start date, we will work with you on a plan to bring your Network up to our Minimum Standards. We understand that this may take some time depending on timing and budgets so we will do our best to support any items that do not currently meet Our Minimum Standards.